Frequently Asked Questions
When should I book the party?
To get the date and time you want, it is advisable to book 2-3 months in advance. We will still have some space available up to 3-4 weeks but the prime times will be taken.How do I book a party?
Parties are reserved on a first come first serve basis. We will hold your reservation for 24 hours without receipt of your deposit. Deposit may be paid by Cash, Visa, Master Card, Amex and Interact. We do not accept cheques.What if we have to cancel?
All party deposits are non-refundable. SorryCan we bring our own food and drink?
Yes you can. But please remember that it MUST be peanut or peanut product free.Remember that Dreams offers a full line of catering for your convenience.
Can I buy extra time?
Extra time may be purchased on request at time of booking at a cost of $75.00 per 1/2 hour (30 minutes) and $ 110.00 per hour (60 minutes). Only if time is available.Can I wear shoes in the playgrounds?
No shoes are allowed. Only socks or slippers are allowed in the playgrounds.Can I bring my child in for drop-in play?
Yes. We are open for public play Tuesday to Friday from 10:30am to 2:00pm. Admission is $ 8 per child.Do I have to share the playground with another party?
No, when you book a party with Dreams, your party will have exclusive use of the playground booked.How much time do I have to set up?
You are welcome to come 10 minutes prior to your party to set up. No other guests will be allowed in prior to the party time.How much time do I have to leave?
To ensure that all parties run on time, we request that you start tidying up 15 minutes before the end of your party time. All parties that run over are charged accordingly. (Please see front desk)Do you sell any other party items?
Yes, we sell an assortment of latex balloons, 18" foil balloons and theme decor.We also sell loot bags, catering to different age range and price category. Please inquire about the assortment available.